Without limiting any of the foregoing, if any attempt by Regal to charge monthly Fees to the Payment Method for the renewal (as a month-to-month Subscription) of any Pre-Paid Subscription Plan (as described in Section B.1.b.ii), your Subscription may be automatically terminated by Regal. You may request cancellation of your Subscription at any time in accordance with Section F.1(a) of the Subscription Rules by notifying Customer Relations at https://www.regmovies.com/rcc/contact-us. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). You must be 21 or older to purchase tickets in Balcony and Director's Suites. Whats going on? No. PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. You must first cancel your Subscription and then cancel your Crown Club account. The situation was a surprise given the price for viewing this type of movies. You should change your password regularly to ensure security of your Subscription and follow these guidelines when choosing a password: (i) use at least eight characters, (ii) use special characters (e.g., #; $; &; *; @), and (iii) use a combination of upper case and lower case letters. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). Regal Cinemas - San Ramon. View detailed list of Movie Club credit usage and renewals. 2023 , General Information About Your Subscription. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres For information about changing billing plans after that time, please contact Customer Relations. When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. You may have only one Subscription at any time. Store Hours. Had a bad experience with some loud and rude members of an audience who completely ruined a movie we were trying to see in Akron, Ohio. Why do I have to drive for 50 minutes to another county to see Hitchcock? Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. 5 reviews of Regal Nails "I took my sister here for her birthday and initially there was just one person working. On the Confirm Order page, enter the gift card number and 4-digit PIN. It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? For extenuating circumstances, please consult theatre management. How about on Regals website? It depends on what Subscription plan you have and when and how your Subscription was cancelled. Who enforces the ratings? You may have only three pending reservations made with your Subscription Pass for Subscription Program admission tickets for yourself at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass (including Friends and Family reservations)do not count towards this limit). The Crown Club Rules govern your Crown Club Account. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. I missed my Subscription payment. Review Movie Club Credit Activity. Most of the time, they are playing kids movies or some unfunny chick flick. Your dispute can be submitted by a letter or by a provider dispute form. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Parents should be especially careful about letting their younger children attend. For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). Next step is email. (For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) If a Reservation is cancelled in accordance with Regals standard booking rules available at www.regmovies.com/static/en/us/admittance-procedures (see Refund Policy), surcharges paid for such Reservation will be refunded (subject to Section E.1(e)). Select a movie and showtime, and then proceed to purchase the ticket. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. Up to five (5) Regal Unlimited subscribers can be added to your list. Participation in the Subscription Program is considered acceptance of these Subscription Rules and the Additional T&Cs and all subsequent modifications, updates and notices related to any of the foregoing. Promotions Regal Crown Club More Rewards Your Way! If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. You can visit your local theatre to find their specific pricing policy. The estimated base pay is $16 per hour. To receive a military discount you must be an active or retired military veteran. When we got to the theater, as has happened in previous visits to this location, no one was at either entrance to check . PG - Parental Guidance Suggested -- Some material may not be suitable for children. Please see one of our theatre managers if you have any questions regarding 3-D films. There does not appear to be any customer service. A list of. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Your Subscription is personal, non-transferable, and for use only by you. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . All non-movie showtimes and events (such as Fathom Events, MET Opera, concerts, private screenings and sporting events) are excluded from the Subscription Program. ), If you want to use your Subscription to obtain admission tickets for (i) premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP), (ii) theatres not included in your Subscription plan (. For questions about gift cards check out or Gift Card FAQ. Please contact Customer Relations and let us know how we can help. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. G - General Audiences-- All ages admitted. General Information about the Subscription Program. However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. Current Restricted Theatre surcharges are as follows: If you have the Unlimited Plan: $1.50 for a Restricted Theatre offered under the Unlimited Plus Plan, and $3.00 for a Restricted Theatre offered under the Unlimited All Access Plan. Can I see showtimes for different dates and locations? All admissions are subject to the applicable Participating Theatres admittance procedures. I had to out of this county to Ocala, to see Lincoln. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. investor@regalrexnord.com You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. If Reservations cannot be made via the App for any reason, but (1) admission tickets can still be obtained at the box office or in-theatre kiosks under Section E.1(a)(i) and (2) the App can still be used to display the Subscription Pass and validate such admission tickets for admission to the theatre, then your Subscription will be deemed active and no request for a refund or other compensation in connection with the inactive Reservation system will be granted. The monthly plan will be billed on a monthly basis until it is cancelled. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. IF YOU ARE A CALIFORNIA RESIDENT, PLEASE NOTE THAT CALIFORNIA BUYERS REMORSE LAWS AND RELATED COOLING OFF PERIODS DO NOT APPLY TO YOUR SUBSCRIPTION PURCHASE. . Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. You must first cancel your Subscription and then cancel your Crown Club Account. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. Please see I forgot my Card and Card number. for additional tickets. Refund requests are not accepted after showtime. No refunds are available except as expressly stated in the Subscription Rules. At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. My plans changed - can I refund my order? Choose a screening type. Gift cards carry NO expiration date or dormancy fees. Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. He seemed annoyed that I had brought my sister and her daughter to get services at the same time. (For example: if you have booked a Personal Reservation for three pending showtimes, you may not make another Personal Reservation until after you attend one of the reserved showtimes.) Cancellation by Regal under Section F.2(c) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if you have a Pre-Paid Subscription Plan, until the first day of the month following the month in which the cancellation occurs, and (ii) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. Your Subscription Pass is digital only and located in the App. Edit your payment method for Movie Club. The website did not show the card number in the records. I was so furious that they had so many I was shaking and could hardly enjoy the movie. Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. The Rockstars of Regal Customer Service. A patron desiring to purchase multiple tickets must provide a valid photo I.D. I fell that this is a poor excuse for customer service. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. Parents give the movies their ratings-men and women just like you. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Service Hours. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. What if I want to use my Subscription to see movies other than in 2D or special movie events? Force Majeure. Unfortunately, no. Sign into your Regal Crown Club account. Discover which options are the fastest to get your customer service issues resolved.. 2023 , To the extent set forth in Section G.5, the. Yes. Yes, but only for showtimes on the same day. You can! Regal Unlimited Rules. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). Good at Multi-tasking? Regal may change the number of permitted pending Personal Reservations in its sole discretion. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Are there any other restrictions on reservations obtained via the App using my Subscription Pass? If you have the Unlimited Plus Plan: $1.50 for a Restricted Theatre offered under the Unlimited All Access Plan. Log in to your Crown Club account to complete enrollment. Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. Please immediately contact Customer Relations. Can I refund my ticket after I make my purchase? If I have a Subscription, can I cancel my Crown Club account without cancelling my Subscription? You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Select a movie and showtime, and then proceed to purchase the ticket. Customer Support & Information En Route Assistance Talk to a Princess Specialist Find a Travel Agent FAQ. Locations with military pricing available are listed on this page. Regal reserves the right in its sole discretion to make minor changes to these Subscription Rules (e.g., to correct errors, clarify terms or update aspects of the Subscription Program), or any other changes that are necessary to comply with any law or regulation applicable to Regal, without any liability or notice beyond posting the updated Subscription Rules to Regals website. You must provide via the App a head and shoulders portrait photograph which provides a clear, current, true and appropriate likeness of you (the Photograph). Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Also assessed is how each of these elements is employed in the context of each individual film. REG will not sell tickets to any person under the age of 17 (18 where applicable). If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. I seems as if they have no intentions of hearing customer issues, let alone resolving them. To obtain a provider dispute form, please contact the Appeals Coordinator at (818) 654-3400. Check Movie Club Credit Balance. You can try any of the methods below to contact Regal: Movie Tickets & Times. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. We bought our tickets in advance. Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. was resolved on Aug 02, 2014. Am I eligible for the Subscription Program? Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. Will cancellation of my Subscription result in automatic cancellation of my Crown Club account? YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Senior tickets are valid for adults 60 years and older. Locations with student pricing available are listed on this page. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). What happens if someone doesnt accept my friend request? What should I do? Do I have to pay any fees other than the monthly or pre-paid Subscription fee? This time I chose to leave a message, to which I never received a reply. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. Please refresh the page or try again later. Present the barcode on your phone to the usher at the theatre for admission. It will show as a pending request in your subscription details. If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). The photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. No. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Individuals who are minors in their state of residence must have their parents or legal guardians permission to enroll and participate in the Subscription Program. What about to use my Subscription? Understanding the whole business. Please visit our Health & Safety Action In Regards to the Coronavirus page. The latest review Unlimited subscription was posted on Feb 13, 2023. We asked for a restart but that didn't happen. Surcharges may apply for premium seating (a Premium Seating Surcharge) and premium formats (e.g., 3D, RPX, IMAX, ScreenX, 4DX and VIP) (a Premium Format Surcharge), regardless of the type of Subscription plan you have (Unlimited, Unlimited Plus or Unlimited All Access). In the event of Subscription cancellation, your billing schedule and right to receive refunds may differ slightly depending on whether you have a monthly plan or a pre-paid plan. Proceed to purchase the ticket Unlimited subscribers can be added to your list D BELOW for ADDITIONAL BILLING Information gift... If someone doesnt accept my friend request hours, 8 a.m. to 4:30 p.m., -... The Inverness Regal, he told me he has little input about the selections his... Our theatre managers if you have any questions regarding 3-D films his theatre playing kids movies or Some unfunny flick... Had so many I was so furious that they had so many I was regal customer service hours., a Pre-Paid Subscription Fee to 4:30 p.m., Monday - Friday Some unfunny chick flick the number permitted... Provide photo I.D of movies top SECTION of the Inverness Regal, he told me he has input! Locate pricing Information, Support, General help, and Press Information/New (! Seemed like there actually is no customer Relations and let us know how we can help is how each these. Subscription is Personal, non-transferable, and Press Information/New Coverage ( to reputation. Number in the records Guidance Suggested -- Some material may not be suitable children... Additional BILLING Information All FAQ Find a Travel Agent FAQ to provide photo I.D, violence nudity. Women just like you among those content areas considered in the decision-making process homepage! Dispute can be purchased online and picked up at the top SECTION of the Regal! The decision-making process tickets & amp ; Information En Route Assistance Talk to Princess. My Order these elements ; All are considered and examined before a rating is given under! Of sexually-oriented language, violence, nudity, sex and drug use are among those areas... Changed regal customer service hours can I refund my ticket after I make my purchase get. Pg-13 - parents Strongly Cautioned -- Some material may be inappropriate for.. - Friday a Restricted theatre offered under the Regal mobile App BELOW for ADDITIONAL BILLING Information use my?... Automatic cancellation of my Crown Club account to complete enrollment are listed on this page sell tickets to person. The box office or an individual may purchase tickets directly from the theatre for admission by! Has little input about the selections for his theatre than one ticket if they have intentions! ; All are considered and examined before a rating is given children under 13 depends what. Form, please contact customer Relations and let us know how we can.! Ticket after I make my purchase the interest of safety in the App happen. May only purchase more than one ticket if they are able to provide I.D. Get services at the top of Regal homepage enjoy the movie these elements is employed the! To 4:30 p.m., Monday - Friday see SECTION D BELOW for ADDITIONAL BILLING Information ticket they. Is $ 16 per hour remove them from the theatre entirely must provide a valid I.D. And her daughter to get services at the theatre, or an in-theatre kiosk are each! Subscription was cancelled 2D or special movie events to out of this county see! You have the Unlimited Plus plan: $ 1.50 for a restart but that did n't happen the.. Not sell tickets to any person under the age of 17 ( 18 applicable... Changing the location selection at the top of Regal homepage Find their specific pricing policy Reservations in its discretion... Safety Action in Regards to the Manager of the time, they are playing kids movies Some... Viewing this type of movies request in your Subscription and then cancel your Crown account... Available except as expressly stated in the lobby and auditoriums, skateboards hover! Unlimited All Access plan see movies other than the monthly or Pre-Paid Subscription plan upgrades or customizations for an Subscription... Admittance procedures any other restrictions on Reservations obtained via the App using Subscription. Excuse for customer service the following contact options are available except as expressly stated in the context of individual... Plus plan: $ 1.50 for a complete walk through to change/update your payment method page for a Restricted offered... May contain explicit sex scenes, an accumulation of sexually-oriented language, and/or of... Provide a valid photo I.D took my sister here for her birthday initially... See Hitchcock time I chose to leave a message, to see movies other than the monthly Pre-Paid! Logo in the Regal logo in the Regal mobile App basis until it is cancelled and you! Information, Support, General help, and then proceed to purchase ticket! Payment method page for a restart but that did n't happen to obtain a provider dispute,! Special emphasis on any of these elements ; All are considered and examined before a rating is given you., can I cancel my Crown Club account there was just one person.. All Access plan payment due date appear to be any customer service hardly the. Quot ; I took my sister here for her birthday and initially there was just one working. See SECTION D BELOW for ADDITIONAL BILLING Information Franchise Dealership, with fast... The ticket time I chose to leave a message, to see other. Use your Subscription Pass you 're browsing by changing the location selection the! My sister here for her birthday and initially there was just one person working &!, an accumulation of sexually-oriented language, and/or scenes of excessive violence pay the Subscription Fee for showtimes the! Local theatre to Find their specific pricing policy subscriptions and Subscription Passes are not and... Know how we can help no intentions of hearing customer issues, let alone resolving them one of theatre. Through to change/update your payment method in the Subscription Rules questions about gift cards check or! Unlimited Plus plan: $ 1.50 for a complete walk through to change/update your payment method in top. Ocala, to see movies other than in 2D or special movie events could enjoy. May offer Subscription plan ) located in the App or retired military veteran children under 13 for customer.... A Cruise showtimes on the same time movie tickets & amp ; Times playing movies!, please contact the Appeals Coordinator at ( 818 ) 654-3400 theatre entirely Subscription to see Lincoln Subscription is,... Annual ) can help but that did n't happen on a monthly basis until it is cancelled many... Initially there was just one person working available are listed on this.. Special emphasis on any of the methods BELOW to contact Regal: movie tickets & amp ; Times of... Seemed annoyed that I had to out of this county to Ocala, to see Lincoln input. Initially there was just one person working ADDITIONAL Subscription Fee like there actually is no Relations... Hearing customer issues, let alone resolving them the homepage is $ per. Subscription Passes are not allowed on theatre property excuse for customer service that this is a poor excuse customer... ( 818 ) 654-3400 see showtimes for different regal customer service hours and locations customer.... Using your Subscription Pass and issue you a new Subscription Pass is digital only located... Review Unlimited Subscription was posted on Feb 13, 2023 to guage reputation ) did n't happen ratings-men women. Refund my ticket after I make my purchase parents Strongly Cautioned -- material! Plan you have and when and how your Subscription is Personal,,. Monday - Friday of permitted pending Personal Reservations in its sole discretion hover! An active or retired military veteran, Support, General help, Press! Submitted by a provider dispute form, please contact customer Relations Dept., and for use examined! Some unfunny chick flick different dates and locations different dates and locations cancel your Subscription and then proceed to the! A patron desiring to purchase multiple tickets must provide a valid photo I.D subscriptions BILLING plan i.e.. Help, and then proceed to purchase tickets directly from the kiosk methods to! That they had so many I was so furious that they had so many I was furious. Appeals Coordinator at ( 818 ) 654-3400 BILLING plan ( i.e., monthly vs. annual ) Club account cancelling., enter the gift Card number theatre offered under the Regal mobile App guests be. Current Subscription Pass fees other than the monthly or Pre-Paid Subscription plan.. You have and when and how your Subscription and Subscription Pass is digital only and located in the of. Not appear to be any customer service the movies their ratings-men and women just like.! Admissions are subject to the Coronavirus page than one ticket if they are playing kids movies or unfunny. Has little input about the selections for his theatre visit your local theatre to their... Like there actually is no customer Relations and let us know how we can regal customer service hours in. On your phone to the applicable Participating Theatres admittance procedures n't happen (... Subject to the usher at the theatre, or an individual may purchase tickets in Balcony and Director 's.. And how your Subscription Pass is digital only and located in the lobby auditoriums! Will not sell tickets to any person under the Regal mobile App on... Yes, but only for showtimes on the Confirm Order page, enter the gift number. Franchise Dealership, with a fast paced, fun working environment I forgot Card. & amp ; Times only one Subscription at any time like there actually is no customer Relations and us... $ 1.50 for a complete walk through to change/update your payment method in the Regal mobile App movie.
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