Customer Service. Contact our customer service at: info@rentola.ie. As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. The Representative Nina, that attended to me, was so swift and clear in her response. Useful. Copy, modify, or distribute other people's Content. All home seekers can create a free search agent here. They resolved my refund issue within a few hours with no quibbling. Included are data, text and images. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hi,Thank you very much for your review. When creating a user and making a purchase, the purchased product is put into service. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. We guide you before, during and after your relocation. Mary responded promptly and provided us with clear and very helpful information. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. Use the search box at the top, enter the area you want to live in, and tap Search. Then you've come to the right place. Date of experience: 27 November 2022. Account name: Driftskonto 3 days ago. We have requested your contact details so we can get in touch with you. Rentola is a recommendable site for rental searches to those in need. Bypass measures used to prevent or restrict access to our services. +61,137 homes for rent Price comparison 10.00-16.00 customer support. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Please contact us at info@rentola.ie so our customer service can assist you in the matter. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! This will take you to a wealth of options where you can read more about each property and see pictures. Such a good customer service and they got back to me so fast!! Filter your search by city, rent, home type etc. Check out what 213 people have written so far, and share your own experience. If you know, for example, that the . Apartments and houses for . Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Rentola.com - Making property search smarter Reviews 306 Excellent. Your card information is secure and is not stored anywhere on our site. Do you agree with Rentola.com - Making property search smarter's 4-star rating? We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. 1. We guide you before, during and after your relocation. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Search. I cancelled my subscription so they gave me a free week. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. At Rentola, we facilitate the contact . any help, feel free to get in touch with our customer service. They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. Hi ,Thank you for your review. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. Reply from Rentola.com - Making property search smarter. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. Use the search box at the top, enter the area you want to live in, and tap Search. Thank god it was on my revolut and I top it up as I use it. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. Best regardRentola.ie. Subsequently, 39 is charged, and the subscription is paid every 28 days. Anyone can write a Trustpilot review. Nina was kind and courteous to my quite frank response. Recently I had signed up for a premium subscription package which I could not afford. I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. 2,414 available rentals. You can close your Rentola account at any time without further notice. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Are you looking for your new rental property? Search. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. Create a free listing and get contacted by interested tenants within 24 hours. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Putting personalization into action Moving out for the first time? They voided the automatic subscription bill (39) from the delayed cancellation. Attendiamo con ansia la vostra collaborazione. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. Moving out for the first time? Click on the video to see how to create your account. La sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima possibile. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. I am desperate. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. Should you need any help, feel free to get in touch with our customer service. Most customer service phrases have the goal of making the customer feel understood. Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. Your feedback means a lot to us. Find . When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. Always use positive language. in order to display a list of homes fitting accurately with your research criteria. Best, DavidRentola.com. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. Use the search box at the top, enter the area you want to live in, and tap Search. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. We are a rental home search engine. And while there are thousands of negative customer service stories on the web, there are very few positive stories. This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. Apartments and houses for rent . We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Quelle est l'efficacit des avis des clients pour une entreprise de location? Tips for avoiding housing fraud and scam ads. Be friendly. Should you need any help, feel free to get in touch with our customer service. Dave was very helpful, I am glad that he was so professional. in order to display a list of homes fitting accurately with your research criteria. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. Should you need any help, feel free to get in touch with our customer service. We also ensure all reviews are published without moderation. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. Reply from Rentola.it. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. Categories. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Rentola.ie - Making property search smarter. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. 4. The most popular cities on Rentola. Good customer service examples. Rentola. It is not stated clearly about payment.and subscription. Greet the customer warmly. 12 good customer service examples. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Search. Were sorry you arent satisfied with our service. Date of experience: January 06, 2023. Bank information You will not receive an email notifying you of the charge. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. Can please some one help. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. ad. Expand your search and see available rentals in popular cities. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 5,426 available rentals. Hi Jenina,Thank you very much for your review. By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Reply from Rentola.ie - Making property search smarter. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. Date of experience: 23 June 2022 After that, the money is automatically deducted each time the subscription is renewed. Popular searches . While the change is subtle, the effects are drastic. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Thank you very much, may all learn such helpful approach towards customers. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Date of experience: 15 February 2023. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. Customer service is the assistance and advice an employee provides to customers. We are here to help, so sign up here and upgrade your experience in the rental industry today. Hi Naomi, Thank you for your review! Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. We have requested your contact details so we can get in touch with you. Adis was very helpful in resolving my problem. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. Find out how we combat fake reviews. Are you looking for your new rental property? Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Constantly empower customers to get their own answers themselves." - Dan Pena Rentola.ie. At Rentola, we facilitate the contact . Then you've come to the right place. Related: Guide To Customer Service. Find rental home in Warsaw. Are . What an absolute rip off!!! Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Overall superb experience. CLTV improves with better customer service 6. It defines the customer's perception of the interaction with the company. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. 23 Jan 2023. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! We do the work for you - while you can relax. Customer service affects your brand image and loyalty potential. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. Naomi from the customer service department was very helpful and accommodating to my needs. We are a rental home search engine. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. How can we help you today? Then you've come to the right place. We also ensure all reviews are published without moderation. Filter your search by city, rent, home type etc. Customer service rentola. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. . Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? In the Real Estate Rental Agency category. Action step. Create a free listing and get contacted by interested tenants within 24 hours. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. 1. How can we help you today? Looking forward to your cooperation. Tips for avoiding housing fraud and scam ads. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Best regardsRentola.it. Account no: 0729357243 You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Find rental home in Amsterdam. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. You are informed about the price and payment before you complete your purchase of the service. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. They were so professional And understanding when I asked to cancel my subscription. When the week was up they then charged me 39 when I thought my subscription was still cancelled. subscription fees. Date of experience: 19 January 2023. He has autism I don't drive I need him to be in big school next term. Reply from Rentola.com - Making property search smarter. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. And making a purchase, the money is automatically deducted each time the is. 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