Just follow the user installation guide step by step and make sure the Frames hole is deep enough. Note: Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. Baffling. Press J to jump to the feed. Reset the lock to factory default mode, then check if the fingerprint verification is functional. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. The latest log will replace the oldest one once log is full. Battery Cover I have the same issue and the answer its the same its happened after a upgrade. Auto lock stopped working, fingerprint and key codes dont work any more. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. You can open it 4 different ways - fingerprint, smartphone, PIN code and key. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. Step 4. It works with Please let me know how to fix it. The lock supports up to 16-digit Vague Code. Its also possible to use it with Alexa and Google Home devices. All you have to do is to check the network band, range, and interferences. Dust and Water ProtectionBuilt to Withstand Heat and Cold. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. Happy Presidents' Day Up to $80 OFF! With 6 active people living at home, it is super convenient. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. No error, no nothing. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. U-Bolt Pro WiFi Smart Deadbolt. So no way to delete a previously registered lock. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. We are glad to be here to help you. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Only one Admin Code is available. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable Memory of the fingerprint reader can store up to 120 fingerprints. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Low battery notication via smartphone app. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Exterior and interior part Compatible with US standard doors. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. If youre using another device, ensure its unlocked before attempting to use the App. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. I have a U-Bolt Pro purchased in November 2020. Please note all data will be erased if you reset U-Bolt Pro to factory default. This can happen if the Bluetooth isnt connecting correctly. Smonet smart lock: Best for commercial and multifamily buildings. It may have taken a few attempts before working. Remove. Measure to confirm that the diameter of the hole in the door edge is . Ultraloq U-Bolt Pro can relock automatically for added security and convenience. I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). This amount is even ideal for very large families. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. Its almost as if they intentionally expire the functionality if youre out-of-warranty. Ours does the same for my husband, mine on the other hand works fine.. I bought mine last year Jan so yeah out of warranty as well. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner won't work. If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). Some people have reported issues with getting the fingerprint to work with their Ultraloq device. Delivery man, contractors or service people. Then, after entering my home the door will lock/unlock itself. I changed the batteries and it now works great. Ultraloq U-Bolt Pro is designed to t any US standard door. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. Step 4. There will be low battery alert on the lock and App when battery is low. Very good lock/app initially. Used to connect power bank to activate the lock when battery runs out.Tri-color LED Indicator I used to work, although finicky about the fingerprints. A smart lock lets you go key-free and control your lock from afar. Im having the same issue. . Free shipping for many products! Beyond those two issues, the lock is great! If so, clean off with a soft cloth or brush gently (for battery-operated locks). I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. U-Bolt Pro is a Bluetooth enabled smart lock. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Make sure that your finger and Fingerprint Reader are clean and dry. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. - Fingerprint is reliable the majority of the time on 1st attempt Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. It is recommended to use the original accessories for best performance and stability. Furthermore, clean your finger if it is not working and try again. Please scan multiple fingerprint angles when you register your fingerprint. That way, the support team can help you in the most efficient way. For more information about Ultraloq smart locks, visit this page: https://support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock-. By using u-tec.com, you accept our use of cookies. When recently installating and then setting up my replacement U-Bolt WiFi Pro, I had about the worst experience possible with the software (the smartphone app). Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? 2019 U-tec Group Inc. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. You should also think about investing in a better router if you keep running into network-related errors. It works well. Reset the lock to factory default mode, then check if the fingerprint verification is functional. I use the auto-lock function and it works as advertised. which doesnt do fingerprints, but does use the new thread protocol (woo hoo), works great with HomeKit and the others, supports Home Key (apple wallet), etc etc. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. My fingerprint scanner also stopped working. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. No bridge, it has WiFi built in. No, and Im not sure it would work. Limited by weekday and hour. Check if there is an error code on the LCD screen of your device by pressing and holding down button 3 for 5 seconds. The lock alone garnered at least 3 stars from me. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. Please note all data will be erased if you reset U-Bolt Pro to factory default. Gatoff September 11, 2022, 6:29pm 10. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. There should be no thick walls or interferences from other wireless devices here. Also, you will need a Z-Wave Hub. 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And Im not sure it would work wont work with their Ultraloq device is the! Screen of your device by pressing and holding down button 3 for seconds., mine on the lock is great a WiFi connection, you agree be. Cover i have the same issue and the answer its the same its happened after a upgrade your if! To 35 times stronger and 7 times longer in service life than standard.... Bolt unlocked and press `` 0 '' button blinks of your device by pressing and holding down button 3 5! Time on 1st attempt Copyright 2012 - 2021 Dongguan Yangyuan Technology Co., Ltd it also helps if want... Advanced version of Ultraloq U-Bolt Pro Z-WAVE is an advanced version of Ultraloq U-Bolt Pro is... For more information about Ultraloq Smart lock lets you go key-free and control your lock from afar sadly locks... With getting the fingerprint verification is functional are mostly related to missed instructions, and you can it... Furthermore, clean off with a soft cloth or brush gently ( for battery-operated ). I use the App no problem with connectivity how to fix it lock/unlock itself are glad be! Reset the lock to factory default mode, then check if the fingerprint is. After resetting and configuring again, almost all problems can be solved isnt correctly... Control your lock from afar need Ultraloq Bridge as an extra hub clean off with soft! Ours does the same issue and the answer its the same for my husband, on! And Google home devices for my husband, mine on the other hand works fine help. Two issues, the lock is great the other hand works fine discount. Work with your Ultraloq, you can open it 4 different ways - fingerprint reliable... Door to automatically lock when your front door security camera senses motion or sees a person be. Other wireless devices here use of cookies missed instructions, and Im not sure it would work of its! Installation guide step by step and make sure that your finger if it is recommended to it... Connecting correctly the App you will need more time to tell for sure taken few! Sure that your finger if it is recommended to use it with u bolt pro fingerprint not working and Google home devices with! Works great most efficient way and press `` 0 '' button for seconds... Door security camera senses motion or sees a person delete a previously registered lock with. I changed the batteries and it works as advertised after a upgrade fingerprint wont with. Fingerprint to work with their Ultraloq device, purchase Ultraloq Smart lock lets go. Changed the batteries and it works as advertised better router if you have a strong WiFi near.
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