The balance of a Gift Card may only be redeemed at the till point of any cinema operated by Vue or a group company of Vue in the United Kingdom and may not, for the avoidance of doubt, be redeemed online or by telephone. Please note that not all advertised ticket offers will be available for tickets purchased online, and in some cases you may need to purchase tickets in person at the cinema to benefit from such offers. 1.2 Because we want to ensure that we treat our valued customers fairly, we will however issue a refund to you if: 1.2.1 you are a My Vue Member (which means you have a live and valid My Vue Account). Entries must be written in good faith and must be honestly believed, appropriate, civil, tasteful and accord with generally accepted standards of etiquette. You must not attack the website via a denial-of-service attack or a distributed denial-of service attack. 5 CIRCUMSTANCES WHERE REFUNDS WILL NOT BE GIVEN. Q) Im being told I can only receive a voucher, not my money/cash back, is that right? "Vue", "we", "us" and "our" means the relevant company within the Vue Group as is indicated to you at the time that you place your order. Vue Bury The Rock Yes you can, check it out at redeem.microsoft.com and there will be a page showing what it is if it is still valid and will ask you to confirm if you want to redeem it. 1 - Big Screen Events including but not limited to live, encore and recorded screenings of Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV. The data controller in relation to the data provided by customers for Test & Trace is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. Data protection laws in your jurisdiction may give you specific privacy rights, including the right to request access to or deletion of your Personal Data, and rights regarding the Sale of Data (where applicable). This card is not a credit, charge or cheque guarantee card. credit card validator with issuing bank Enter the credit card number in the field to check its validity. 2.1 Tickets purchased online using standard card payments (i.e. Information to maintain records according to applicable laws and rules. Never miss a big day. 10 - Movie Marathons (multiple films for one price) This card is valid for 12 months from the last transaction (transactions include balance enquiries). The balance of a Gift Card cannot be used towards the purchase of another Gift Card and may not be exchanged for cash or credit. 4. delete cookies stored in your browser by clearing cookies. o be fraudulent, have a fraudulent purpose or effect, be in contempt of any court, or in breach of any court order; Any remaining balance will be cancelled at expiry. All prices and fees include any applicable value added tax. 1. Sign up for a card today at. Any entrant may object to their information being made available in this way, or may request that the amount of information made available be reduced, by contacting the Promoter using the contact details at the end of these Rules. We also use your data to comply with laws and regulations and to help prevent and detect crime, such as fraud. 7. All rights reserved. When the law requires us to process your data we will do so. The price of a ticket shall be as stated at the time of purchase. If you know or suspect that anyone other than you has or is likely to access your user account, you must promptly notify us. 3.1 Any tickets that you have booked by redeeming a voucher will only be refundable or replaceable where expressly stated in the terms of that voucher. You are responsible for configuring your information technology, computer programmes and platform in order to access the website. Promo is when the business is loading a gift card without collecting money, i.e. Vue Norwich Check your sales receipt from when it was last used. Alternatively you can obtain a copy of the latest terms by contacting Vue Guest Services via our webform through our FAQs page here. Vue Entertainments registered office is 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. Click[Next]. 2. This card cannot be exchanged for cash. 5. refuse specific cookies, by using that cookies opt-out process, in the table at the end of this notice. Full information is in our Cookie Policy. Vue Entertainment respects your data and your privacy is important to us. If you have purchased a concession ticket, you may not be able to use the automated ticket machines because our staff may want to check your proof of identity before you are admitted. We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. The bearer of a Gift Card shall not be entitled to any preferential rights over other cinema guests. Cart Cart expand/collapse. 2020 Blackhawk Network, If my answer helped please remember to mark as an answer or upvote as helpful, please and thank you. Choose your gift card. 14. 2. set some browsers to send you an alert when a website is trying to place a cookie on your browser. To enter the Competition all you need to do is complete and submit the survey form on the Site (www.yourtriptovue.com.com) during the Entry Period. You must not rely on the information on the website and you acknowledge that you must take appropriate steps to verify this information before acting on it. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. These are internal rules adopted by group companies to allow international transfers of personal data to entities within the same corporate group located in countries which do not provide an adequate level of protection. 3. 5. 7. b. provide to Vue relevant details relating to the Gift Card which include the Gift Card number, the Gift Card PIN (where applicable) and proof of purchase of the Gift Card (including method of payment) to Vues reasonable satisfaction. Vue Entertainment shares data with other members of the Vue International Group when they provide us with support, advisory, IT, safety and security, including CCTVand body camera imagery, and other services. 9. Other than as set out in paragraph 3.2 above, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied. 5. Maximum of one ticket every month for each person on your Vitality plan at any Vue cinema in the UK, during your Vitality plan year membership. Put in place a contract with the recipient that means they must protect it to the same standards as the EEA or use other mechanisms and measures to achieve adequate protection. General The balance of a Gift Card purchased direct from Vue only can be topped-up at any cinema operated by Vue (or a group company of Vue) in the United Kingdom. 5 - Mini Mornings We have set out below how and why we use your personal information and the legal basis we rely on. E-Codes expire no later than 12 months from the point of issue. 4. GENERAL By sending a request to book tickets, you agree to pay the booking fee in addition to the ticket price. Incomplete, inaudible and/or illegible entries will be disqualified. If it comes from another site, such as our suppliers or business partners, it is a third-party cookie, specifically chosen by us to provide a service, such as a more personalised visit. We can see if people find things easily and improve site navigation. Any use of the gift card extends the validity by a further 12 months. Use your personal data for other purposes where we explain that purpose when we ask for your consent. 14 - IMAX Screenings You must not use the website for any illegal or unauthorised purpose. We engage and share your data with third parties for the following services: Our website and app use cookies and similar technologies to improve functionality and to customise your experience by recognising you when you access them. Please fill out this form below if you are a resident of the European Union and wish to exercise your right to access, rectify, delete, restrict or object to further processing of the Personal Data we may have about you. 1 - Big Screen Events including but not limited to live, encore and recorded screenings of Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV. Cancellation of the Competition: Vue reserves the right to vary, cancel or suspend the Competition or these Terms in whole or in part at any time if we consider it necessary or appropriate to do so, including if there is any actual or anticipated breach of applicable law or if variation, cancellation or suspension is necessary due to an event outside our reasonable control. You must not facilitate, encourage, permit or cause others to breach these terms of use. Vue Hull Data is shared between members of the Vue International Group when they provide support, advisory, IT, safety and security, including CCTV and body camera imagery, and other services to Vue Entertainment. Each voucher can only be used once and will expire on redemption. Check Online Alternatively, you can view your iTunes Gift Card balance online. The Vue gift card is the ultimate present for lovers of the big screen experience across the country. 1. For example, they remember your details when you login. 2. Each e-code is valid for one admission ticket and must be used at the time of exchange and cannot be exchanged for gift cards. The "Spark" design These vouchers are for personal use, may not be exchanged for use at a later date nor may they be exchanged for cash or merchandise or otherwise transferred to any third party for commercial gain. This Card is issued by Green Dot Bank, Members FDIC, pursuant to a license from Visa U.S.A. Inc. If you are unable to access or use the Gift Cards feature, please contact your account administrator to request permission. Once your booking and snacks codes have been generated they are valid for 30 days, and may not be extended, refunded or exchanged. The holder is not entitled to any preferential right over other cinema patrons. This card can be used for full or part payment for cinema tickets, food, beverages and merchandise in any Vue Cinemas in the UK. Voucher cannot be redeemed in the cinema. Protect Gift Cards & e-Gift Cards as cash. Tickets purchased through the Site or the Booking Line for such films can only be collected and/or used upon production of the necessary identification. Register your card. This allows you to access your account. Were we to discover any evidence, or have cause for suspicion, that any instance of modern slavery or human trafficking has occurred with any of our existing suppliers, we would report this to the appropriate legal authorities. E-codes are valid for 7 days from issuance and are not subject to time extensions. 4. Such changes will be posted on www.myvue.com. When you exercise your rights under data protection legislation, including when you ask to subscribe or unsubscribe from our marketing communications. 16 - Any other screenings which Vue shall determine to be excluded under this Promotion 4. Information is kept from one page to another, so you dont have to keep entering it. 18. PRIVACY AND PUBLICITY 1 - Big Screen Events including but not limited to live, encore and recorded screenings of Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV. Cinema tickets may be purchased through the Vue websites listed in paragraph 8.1 below ("Site") or the Vue telephone booking line ("Booking Line") using a credit or debt card approved by us. 6.1.2 to issue replacement tickets for the same film at an alternative show time, The minimum amount of credit that can be loaded onto a Gift Card at any time is 5 in venue and 10 online Vue reserves the right to change prices at any time and without notice. 4. All other use is prohibited. 8. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales. Our customer service team are available from 9am-7pm, daily. VUE PUBLISHES THE WEBSITE ON AN AS IS BASIS WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE ACCURACY OF THE INFORMATION OR THE PRODUCTS OR SERVICES REFERRED TO ON THE WEBSITE (IN SO FAR AS SUCH WARRANTIES MAY BE EXCLUDED UNDER ANY RELEVANT LAW) AND TO THE EXTENT PERMITTED BY LAW, VUE SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGE WHETHER DIRECT OR INDIRECT (INCLUDING, WITHOUT LIMITATION DIRECT OR INDIRECT LOSS OF PROFITS), CONSEQUENTIAL, SPECIAL OR OTHERWISE INCIDENTAL THAT MAY RESULT FROM USE OF THE WEBSITE HOWSOEVER ARISING. 1. In all other circumstances, our liability to you shall be limited to the price paid for your ticket. 15. Certain cookies can personalise content. 9 - Senior Screenings The minimum amount of credit that can be loaded onto a Gift Card at any time is 5 in venue and 10 online. In the event that we are not able to satisfy ourselves as to the modern slavery and human trafficking policies or procedures of a potential supplier, we will not conduct any business with that supplier. Vue Barrow 16 - Any other screenings which Vue shall determine to be excluded under this Promotion The Vue Gift Card is the ultimate present for lovers of the big screen experience. The wellbeing of our customers and staff is our top priority. Standard seat tickets for selected Super Saver screenings are available for purchase for 7.99 via the Vue app or myvue.com, and for 8.99 if purchased at a till or ATM at the venue. When you add credit to a gift card you will load the card with the credit card, cash or promo. 1. Vitality codes are not valid for premieres, event cinema, Scene screenings, alternative content and special screenings. 8 - Our Screen Vue gift vouchers and the balance on Vue gift cards can be used at the till of any Vue cinema in the UK as full or part payment of the cost of cinema tickets or any refreshments or other goods sold by Vue at Vue's cinemas. We exclude liability for actions taken in response to breaches of this acceptable use policy. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee except for the sites below where an additional 90p booking fee per ticket applies to tickets purchased online via myvue.com at the following sites: Barrow The quoted price offer is not valid in conjunction with the following ticket packages/screenings: No other film exclusions will apply. Entry to the Competition is open to all legal residents of England, Wales, Scotland and the Republic of Ireland aged 18 or over at the time of entry, except: Q) What about lost, expired or defaced vouchers/gift cards. 7. 11. You can opt out of marketing by selecting unsubscribe in emails, by adjusting the preference settings on your Vue account or by emailing [emailprotected]. Children & minors who are using any Interactive Service should be made aware of the potential risks to them by their parents or guardians. Vue will contact each winner by email or telephone within ten (10) days following the draw date. The number of seats available in each seating category may vary by screening and site and may be adjusted at any time prior to screening and without notice. The prize draw or competition and these terms and conditions shall be governed by and construed in accordance with the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes arising therefrom. Receive money tips, news and guides directly into your inbox, Common retirement freebie values dwarfed by lesser known 3k Pension Credit, Five ways to save as hiring a car abroad hits new highs, Rate gap between ISAs and bonds narrows: This weeks best buys, Eight ways to cut home and car insurance costs, Dont get caught out: Three groups who may not know to submit a tax return, AE3 Media Limited is authorised and regulated by the Financial Conduct Authority, Security flaws putting bank customers at risk of fraud, Fraud refund scheme fundamentally flawed, ShhhSeven tips and tricks for unwanted Christmas gifts, House prices fall for first time since 2020, HMRC issue leaves thousands of families unable to pay nurseries, Your right to a refund if travel is affected by train strikes. 1 - Big Screen Events including but not limited to live, encore and recorded screenings of Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV. There will be one 100 Vue Gift Card (Gift Card) to be won in each monthly draw. "Site means each of Vues websites and applications from time to time, including but not limited to: The promoter is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. Higher prices will apply for screenings at these sites which are not selected by Vue as Super Saver screenings. This allows us to personalise our content for you, such as enabling us to remember your preferences. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. Your personal data is then aggregated with other data and share with other ad-tech service providers such as Liveramp, Google and Facebook, to deliver relevant content to you. Photographic identification for any concession tickets (including carers and students) may be requested upon purchase or collection of the tickets and/or at the point of admission to the auditorium. 6. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets. Please see Your rights for more information. We will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of the Site. Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). 10 - Movie Marathons (multiple films for one price) Customers redeeming Vue or third party-issued vouchers that offer a percentage discount on the ticket price (including, but not limited to EE Film Card) will receive the discount on the combined total of the applicable price for the selected seating category plus any additional charges. You must not access the website or any of its contents (including any database or other data) via a means we have not authorised in writing in advance, including automated devices, scripts, bots, spiders, crawlers or scrapers. Vue Blackburn 1. 14. We record, analyse and store website and app visits, details of which films, advertisements and/or marketing emails seem of interest to you, details of your purchases and occasions when you make us of our promotions. 20 Gift Voucher. It wont prevent new ones being accepted unless you change the acceptance settings. Details of the Vue International Group can be found on our corporate website at vue-international.com. Portsmouth. The Gift Card Balance Report will display all Gift Cards currently in circulation that have an outstanding credit left to be used at your business. Vue Bristol Cribbs Privacy Policy This includes an option to raise the matter through a confidential whistle-blowing hotline and email contact address. It is not possible to use any promotional vouchers or codes or Vue gift cards to book tickets through the Site unless expressly stated otherwise on the voucher or code (e.g. The total amount payable will be inclusive of the booking fee. This will not include Strictly Necessary Cookies that are required for this site to function. Bristol Longwell Green To run competitions and promotions and track which offers seem of interest to you. When you buy something from us, join Vue as a member, or enter a competition we run, we use your information to fulfil our contract with you. Summary of how we use your data and your rights. To understand you better as a customer by analysing your transactions and other information you provide to us or which we learn through your interactions with us. o infringe any right of confidence, right of privacy, or right under data protection legislation; COMING TO A LETTERBOX NEAR YOU SOON. When you purchase your tickets through the Site or the Booking Line, we shall collect your information in accordance with our Privacy Policy. They can personalise the site and remember information each time you visit. Vue Wood Green Severability and Waiver: Each of the paragraphs of these Terms operates separately. Entries must in particular not: See Gift Card for terms and applicable fees. Purchasing your tickets The judges decision is final. 1. We pass your data to our insurers if necessary (e.g. A) Im hoping these companies do the right thing and change their terms. Vue Farnborough We use them to see how people engage with our site. Your use of the Site means that you accept, and agree to abide by, all the policies in this Acceptable Use Policy, which supplement our Website Terms of Use. People will always try but they have no legal standing. Vue Birkenhead By sending a request to book tickets, you agree to pay the booking fee incorporated in the headline ticket price. If youre gifting one to yourself, they can also be a smart way to help you stick to your budget and not overspend. 8. However, if you use your browser settings to block all cookies including strictly necessary cookies, site access and features can be limited or not available. Use it to buy tickets for films and other event screenings, VIP upgrades, snacks and drinks in any Vuein the United Kingdom (excluding the Republic of Ireland). Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings. Send you push notifications through the app. Copyright 2020Flex-e-card Ltd. All rights reserved. E-codes are valid for a single use only and cannot be reinstated or replaced once redeemed (this includes if you cancel your booking). Enjoy Vue Mini Morning tickets for 2.49 instead of the regular venue price of 2.99 when you purchase them online. The replacement value will be the value of the card at the time the card is reported as lost or stolen. If you are involved in or witness an incident, we will need to log information about it. Vue Lancaster 4. Vue reserves the right to withdraw or amend this listing at any time. Vue reserves the right to withdraw a Gift Card or cancel the balance of a Gift Card or to take any other action it deems appropriate at any time In the unlikely event of a failure of Vue's IT and communications systems, Vue may be unable to accept Gift Cards as payment during such system failure. Find the value remaining on your AMC Theatres gift card by clicking below, visiting any AMC Theatre, or calling 1-800-255-0311. For details of our privacy policy go to www.myvue.com/privacy, 8. You may download the Individual data rights request form here. The coronavirus pandemic is affecting every aspect of our lives and each day brings with it changes to the way we work, socialise and shop. Instructions for both below: The Site is part of Vues ongoing efforts to hear the opinions and thoughts of Vue customers regarding their experiences with Vue and Vue products. Please note that ticket prices vary and will be higher for 3D and IMAX showings and Luxury and VIP seating. For example, if youre given a gift card for your birthday with $20 loaded onto it and you buy a new t-shirt for $15 using the gift card, your new balance will be $5. The Competition opens for entry on 17 December 2019 and closes on 26 November 2020 (Entry Period). 1. These vouchers expire on the expiration dates allocated. Not include Strictly necessary cookies that are required for this site to function website for any or... Confidential whistle-blowing hotline and email contact address specific cookies, by using that cookies process... Detect crime, such as fraud vue Gift card by clicking below, visiting AMC. Or replaced once redeemed ( this includes an option to raise the matter through confidential... Entitled to any preferential right over other cinema guests your personal data for other purposes where explain! Help you stick to your budget and not overspend Strictly necessary cookies that required. Not subject to time extensions one 100 vue Gift card without collecting money, i.e site to function and! Other circumstances, our liability to you price paid for your consent personalise our content for,! Line for such films can only be collected and/or used upon production of the card is the present... Events and alternative/special showings including Mini Mornings, Senior friendly, Autism and. Information is kept from one page to another, so you dont have to keep entering it to,... Remain in full force and effect below, visiting any AMC Theatre, or 1-800-255-0311! Right over other cinema patrons will do so our marketing communications High Road, London W4.! Your booking ) includes an option to raise the matter through a confidential whistle-blowing hotline email. Farnborough we use your personal data for other purposes where we explain that when! To the price paid for your ticket the country you shall be to. To time extensions AMC Theatre, or calling 1-800-255-0311 the vue Gift card ( Gift card without collecting money i.e... Not entitled to any preferential right over other cinema guests showings including Mornings! Or unsubscribe from our marketing communications alert when a website is trying to place a cookie on your AMC Gift. Example, they can also be a smart way to help prevent and detect crime, such enabling! Being accepted unless you change the acceptance settings data and your privacy is important to us of the fee. To access or use the website its validity Policy this includes if cancel... Agree to pay the booking fee be found on our corporate website at vue-international.com your.! Enter the credit card, cash or promo accordance with our privacy Policy go www.myvue.com/privacy... 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