Initially I clicked to print at home , so this time I clicked view ticket from mobile and it worked beautifully, for both securing the tickets and paying using AFTERPAY as per the instalments seen on Ticketek page. In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. To purchase more than one set of tickets to multiple events, click on the. Junior. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. yes they do , i had to book under accessible seating form and put in details of companion card and pay for one ticket. The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. <> Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Has anyone previously purchased tickets to The Offspring in Adelaide, who are now coming on 5 Dec?Do we use the previous tickets, I too have been emailing, trying to call Ticketec with no success. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. Get your tickets from Ticketek. iPad, tablet PC, laptop) to gain entry to an event? You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. Get in touch with The Gabba Membership Department. Membership Office hours: Monday - Friday 10am - 3pm by appointment (excluding public holidays). Tickets will go on-sale through TM.com. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Don't forget, you can update your account by returning to the, Then sign in with your current username (the email address you registered with) and password. When I enter my Voucher ID online, it is notifying me that the voucher is 'not yet active', what does that mean? The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. Why does Ticketek want to access my Facebook details? EVENT. ), Chloe Zuel (Hamilton), Drew Weston (Cruel Intentions) and Genevieve McCarthy (The Sound of Music) with further stars to be announced. It wasnt my job to call them out on it but it was fun listening to some of the bullshit they came up with trying not to get fined by inspectors questioning them. Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. Change My Location You will need to provide some form of ID so that staff can access your Ticketek account details. How can I receive my Ticketek Gift Voucher? 16 years Juniors must be 16 years or under. No, for the first release, the app will only be an iPhone app. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. We also regularly monitor our ticketing system for suspicious transactions. The fastest way to buy tickets for your next live experience, with easy access to view and share mobile tickets with friends. Tickets can also be picked up from a Ticketek outlet or at the box office on the day of the event. If I received an invite, does Ticketek store my contact details? No, the credit card pre-fill feature simply gives you the option to save your card details. Yes - there should be no issue using a phone that has a clear screen protector. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. There are many ways you can redeem your Ticketek Gift Voucher. Venue/City Box Office - collect tickets when you arrive in New Zealand. Ticketek Gift Vouchers look just like a regular Ticketek ticket. Can I change to Refundable tickets after I've bought my tickets? No. If an event is cancelled or postponed you will need to contact Ticketek for a refund. If I try and sell them they then may be refunded, if we don't use them and I don't get a refund I've lost a lot of money.Help!! National Rugby League - State of Origin, Finals & Grand Final. Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. BUY TICKETS INFO. How do I redeem my Ticketek Gift Voucher? n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. We will be in contact with you within two business days of receipt of this information. New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. Family . Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). Invitee B purchases the two seats they were assigned at step (b). When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. What are the different types of Ticketek Gift Vouchers? Tickets will not be issued to persons other than the credit/debit card holder. Ticketek will use reasonable efforts to notify you of such action. How do I update my credit or debit card details once they have been saved? Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. Platinum. Gold. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. 4 0 obj The Ticketek call centre is based in South Australia. Can I still access the full site on my phone if I need to? Mon 13 Mar 2023. A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. How do I add my mobile tickets to the Ticket Wallet? Box Office Hours. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. The 2023 AFL season will be the 127th season of the Australian Football League (AFL), the highest level senior men's Australian rules football competition in Australia, which was known as the Victorian Football League until 1989. [deleted] 6 yr. ago. To make a group booking to the new reimagined one-part production, visit the Ticketek groups booking page, call the number below or email groups@marrinergroup.com.au. They must present the relevant concession documentation at point of purchase and upon entry to the ground. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. Melbourne City FC v Brisbane Roar FC. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . I am having trouble logging in and cannot retrieve my password using the forgotten password facility? You can view the value on your Ticketek Gift Voucher when you enter your Voucher ID on the payment page. Can I delete the details of my saved credit or debit card? With new big air formats, breakthrough ramp technology and innovative judging criteria, Nitro World Games has shifted the landscape for both athletes and the industry alike since its 2016 debut. . General Sun 12 Mar 2023. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. They will be assigned the seats nearest the original purchaser. Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Category - Adult / Concession / Child / Family. you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. The fee is per transaction so you only pay one fee regardless of how many tickets you purchase in the transaction. This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. Tickets for Lightnings home games can be purchased online only in 2022. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. How long are my friends seats placed on hold? You might find the following websites helpful if you want more information about ticket scalping: You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. You may also want to check venue, promoter and Ticketek event pages for any age recommendations. RAC Arena, Perth. You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. When can I request a refund if I have purchased Refundable tickets? ezyTicket - your ticket is emailed to you in PDF format. Child / junior age range: 12 months - 13 years Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. My gripe is that a hint should have appeared to define the incompatibility, rather than telling me to check details and try again later. Going to an event with a social club, company, school, family or friends? If you require assistance to purchase tickets you can call our team on 1300 544 486 who will be able to talk you through the process. I also purchased ticket insurance. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. You can access specific privacy information for Friend Spotter . If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. How do I check the balance of my Gift Voucher? If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). 2JlBgz7 W]d_y64UV,(5,EBMpw_B|M?+p_B|KxQF6V;IGq0 Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Super Netball Tickets on Ticketek Super Netball Tickets on Ticketmaster. $225.00 . Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. Some events may have a Family ticket which includes 1 Adult and 1 Junior. You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. . The official Ticketek Aus account - tour announcements, news, ticket offers, and instant updates on events! Many events have reduced price children's tickets. If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. How do I subscribe to receive My Ticketek emails and/or SMS? Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. Australia ticketek.com.au Joined June 2009. Gift Vouchers can also come in pdf format, which can be printed. Are there any events I can't use my Ticketek Gift Voucher for? Black - $32 / $27 / $12 / $76. thetempest22. I was told to send a message through their Facebook messenger, try that they did respond to me. Those individuals attending as a family do not need to be related to each other. Currently, the cheapest seats are in the 'Bronze' section, with adult tickets selling for $49. Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. Phone: 07 3035 6220 (select 1 for Membership) Email: membership@thegabba.com.au. - Gate 2 ticket windows on match days, subject to availability. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. Press question mark to learn the rest of the keyboard shortcuts. Junior members must be under 15 years of age as at 1 January of the year membership is being purchased for (eg. Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. If you have not recieved your tickets yet, please check the contact details you chose for delivery on your order and contact Ticketek via phone on 0800 842 538 or fill out their customer service form here. How do I find out the expiry date of my Ticketek Gift Voucher? Proof of purchase may be required for any refund or exchange. Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. Leading 2-0 at halftime, Spanish coach Max Caldas said his young squad have taken plenty of learnings into their week-long preparation in Hobart. . You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). Note that Mobile Ticket delivery may not be available for every event. Online, you can find . For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. Please try again, or try reducing the number of tickets you have selected. Restricted view refers to seats that have restricted viewing of the stage or event. Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price. You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. . Ticketek acts as agent for the Seller in the sale of all tickets. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. Please ask your friend to check their junk mail. It's nearly $400 worth of tickets.They advised not to keep emailing but there is no phone contact either.The show is in 2 weeks time.I dont know what to do. Members aged 4-16 as at 1 January 2022 are eligible to purchase a concession ticket. Ticketek Terms and Conditions of Sale. Hi Shirley, exactly!!! Can I use a device larger than a mobile phone (e.g. - Membership Services Office at the Club. chevron_left. Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. ProductReview.com.au has affiliate partnerships. What if a show is cancelled or postponed? If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Does everyone in my party have to arrive together if I have selected multiple Mobile Tickets? The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. I would still like my tickets mailed to me at my overseas address, is this possible? When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. Welcome to /r/ALeague, the forum for all Australian and New Zealand football. When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. daily Guest Ticket purchases. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. Early on they advised they were holding the money until the concert proceeded. No, only Mobile Tickets can be added into your Passbook. Were you really laughing your arse off at your own question? What event is it Carolina. 2022 TOYOTA AFL PREMIERSHIP SEASON - TICKETING INFORMATION. Please note, game tickets are non-refundable. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. Find out more about. On the 2 of the tickets it says 340 now, Im trying to buy NRL GF tickets but when I finally get in to select their is no option to choose, They didnt even have any this morningThey said the codes I was given didnt work eitherIts beyond me why NRL sell there tickets through them, its giving the game a bad name. Invitee A starts purchasing two seats from hold. Can I sell tickets using online auction sites like eBay? Are Refundable tickets offered on Gift Voucher sales? You must allow adequate time for collection or delivery of tickets. drivers licence, Medicare card, credit card) may be requested when purchasing or utilising a concession ticket to verify the concession entitlement. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. The AFL is a National Affiliate of the Companion Card program and we agree to provide an admission ticket for the cardholder's companion at no charge. 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